At GovernminOasis, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help.
Returns
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You may return most new, unused items within 30 days of delivery for a full refund.
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Items must be returned in their original condition, including packaging, accessories, and documentation.
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Products that are damaged, altered, or show signs of use may not be eligible for a full refund.
Non-Returnable Items
The following items are non-returnable:
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Digital products or downloadable content
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Gift cards
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Clearance or final sale items
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Customized or personalized items
Return Process
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To initiate a return, please contact our support team at [your support email or contact page link] with your order number and reason for return.
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Once your return is approved, you’ll receive instructions on how and where to send your item(s).
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Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within 5–10 business days.
Exchanges
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If you received a defective or incorrect item, we will gladly replace it at no extra cost. Please contact us within 7 days of receiving your order.
Contact Us
If you have any questions about our return policy, please reach out at:
📧 support: info@governminoasis.com